Privacy Policy and Personal Data Processing
1. General Provisions
1.1. This Privacy Policy and Personal Data Processing Policy (hereinafter — "Policy") has been developed in accordance with the Law of Ukraine "On Personal Data Protection" and other applicable Ukrainian legislation, as well as in accordance with the EU Regulation 2016/679 (GDPR) for users from the EU/EEA.
1.2. The owner of the website and the personal data database is ZakMetal LLC, address: 42 Nezalezhnosti St., Tyachiv, Zakarpattia region, Ukraine.
1.3. Contact e-mail for privacy-related inquiries: info@zakmetal.eu
1.4. This Policy is effective from the moment of its publication on the website and remains valid until updated or replaced by a new version.
2. Definitions
Personal Data — information or a combination of information that identifies or may identify an individual.
Processing of Personal Data — any action or set of actions with personal data (collection, storage, use, transfer, destruction, etc.).
Data Subject — an individual whose personal data is being processed.
Third Party — any person other than the data subject, data owner, or data controller.
3. What data we collect
- First name and last name;
- Contact phone number;
- Email address;
- Delivery address;
- Other data voluntarily provided by the user when submitting inquiries, comments, or requests;
- Technical data: IP address, browser type, operating system, website visit time, referrer source, etc.
4. Purpose of data processing
- Processing inquiries, delivering products or offers, communicating with clients;
- Issuing invoices, accounting and bookkeeping;
- Sending informational, advertising, or marketing messages with user consent;
- Improving website performance, analyzing traffic and user behavior through web analytics tools;
- Fraud prevention, ensuring website and user security.
5. Legal basis for processing (GDPR, Art.6)
- User consent for marketing messages and analytics;
- Performance of a contract or pre-contractual obligations;
- Compliance with legal obligations;
- Legitimate interests of the website owner, provided they do not infringe the user's rights.
6. Data retention period
Data is retained for the duration of the relationship between the user and ZakMetal, plus 1 year after its termination. After this period, data may be destroyed or anonymized.
7. Data transfer and disclosure
- Your personal data is not transferred to third parties, except when necessary to fulfill a request or order;
- In accordance with legal requirements;
- When provided by contract or with your consent;
- Transfer of data from the EU/EEA to Ukraine is carried out only under Standard Contractual Clauses (SCC) or other lawful safeguards for personal data protection;
- We require third parties who access the data to comply with confidentiality and security requirements.
8. Data subject rights
- To know whether their data is being processed;
- To obtain a copy of their personal data;
- To request correction, updating, or deletion of data;
- To object to processing for marketing purposes at any time;
- To withdraw consent for processing if it was given voluntarily;
- To file a complaint with the supervisory authority in their country or with the Commissioner for Human Rights of the Verkhovna Rada of Ukraine.
9. Data protection
We implement technical and organizational measures to protect personal data from unauthorized access, loss, destruction, or modification. Such measures include passwords, encryption, access restrictions, antivirus protection, and others.
10. Use of cookies and web analytics
- We use cookies to improve website functionality and analytics.
- Non-essential cookies are only used after your explicit consent.
- You can disable cookies in your browser settings, but this may limit website functionality.
- We use web analytics services (Google Analytics) to collect anonymous data about website visits only after obtaining your consent.
11. Policy changes
This Policy may be updated or revised. The new version becomes effective upon publication on the website. We recommend reviewing this document regularly.
12. Contact information
For questions, comments, or complaints regarding the processing of your personal data, you can contact us:
Email: info@zakmetal.eu
Address: 42 Nezalezhnosti St., Tyachiv, Zakarpattia region, Ukraine
Phone: +38 067 312 8833
13. Additional information for EU/EEA users
- We process personal data of users from the EU/EEA based on GDPR (Art.6): consent, contract performance, legal obligations, or legitimate interests.
- Users have all rights under GDPR, including the right to access, correct, delete, restrict processing, and data portability.
- For GDPR-related inquiries, users can contact info@zakmetal.eu or submit a complaint to their national Data Protection Authority (DPA).
- Transfer of personal data outside the EU/EEA is carried out only with lawful safeguards such as Standard Contractual Clauses (SCC).
